1. About these Terms
These Terms govern your use of nextgengroupfl.com and the services of NextGen Consulting Group LLC, a Florida limited liability company (“NextGen”, “we”, “us”). By using our website or services, you accept these Terms. Each client engagement is also governed by a written agreement, such as a Master Service Agreement (“MSA”) or statement of work. If these Terms and a written agreement conflict, the written agreement prevails.
2. Our services
NextGen provides business and process consulting, workflow automation and technology integration, and payment operations services for businesses.
3. Payment operations
Under a signed MSA with a client business (the “Client”), NextGen acts as Merchant of Record to collect payments for goods or services that the Client provides. The Client is solely responsible for those goods or services, its cancellation terms and its customer service. NextGen is not a bank and does not offer deposit accounts or banking services.
- Accepted methods: credit and debit cards, ACH, Zelle and wire transfer.
- Card payments are limited to USD 5,000 per card in any 24-hour period. Larger amounts must be paid by bank transfer.
- Card charges appear on statements under NextGen’s name.
- Card data is entered only on the hosted pages of PCI-DSS compliant payment processors. NextGen does not receive or store full card numbers or security codes.
- We may decline, hold, delay or reverse a transaction for suspected fraud, sanctions concerns, breach of these Terms, or processor, bank or legal requirements.
4. Fees
Fees for consulting, automation and payment operations services are set out in the applicable written agreement or invoice. You are responsible for any taxes that apply to you in your jurisdiction.
5. Eligibility and prohibited use
You may not use our services for any unlawful purpose, fraud, or to deal with persons or countries subject to U.S. sanctions administered by OFAC. We verify the identity and documentation of client businesses and their owners before onboarding and may refuse or end any engagement that does not meet our requirements or those of our payment partners.
6. Refunds, disputes and chargebacks
Refunds are governed by our Refund Policy. Please contact us before filing a chargeback or bank dispute so we can resolve the issue with the Client.
7. Intellectual property
The website content, brand, frameworks and materials are owned by NextGen or its licensors and are protected by U.S. copyright and trademark law. Deliverables created for a Client are licensed as set out in the written agreement.
8. Disclaimer
Website content is provided for general information and does not constitute legal, tax or financial advice. Services are provided as described in the written agreement; to the extent permitted by law, we disclaim all other warranties.
9. Limitation of liability
To the extent permitted by law, NextGen is not liable for indirect, incidental, special or consequential damages, or for delays or holds caused by processors, banks or card networks. Our total liability for any claim is limited to the fees paid to NextGen for the service giving rise to the claim during the twelve months before the claim.
10. Indemnification
You agree to indemnify NextGen against claims, losses and costs arising from your breach of these Terms, your misuse of the services, or, for Clients, the goods or services you provide to your customers.
11. Suspension and termination
We may suspend or end access to our services for breach of these Terms, suspected fraud, or legal or partner requirements. Termination of a client engagement follows the written agreement.
12. Changes
We may update these Terms. The effective date above shows the latest version. Continued use after an update means you accept it.
13. Governing law and venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Disputes will be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.
14. General
If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control.
15. Contact
NextGen Consulting Group LLC · 8620 NW 64th St, Suite 9, Doral, FL 33166, USA · hello@nextgengroupfl.com · +1 (305) 582-6884 · Mon–Fri, 9:00 AM – 6:00 PM ET